Privacy Policy

WeDo ("WeDo," "we," "our," or "us") operates an online platform that connects customers with independent home service professionals. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, request services, communicate with us, or otherwise use the WeDo platform.

1. Information We Collect

We may collect contact information, account information, service request details, messages, uploaded content, appointment details, device and usage information, and cookie or similar technology data.

2. How We Use Information

We may use your information to:

• provide, operate, maintain, and improve WeDo;
• process service requests and appointments;
• communicate with you about your project;
• send service-related SMS messages if you opt in;
• detect fraud, abuse, or unauthorized activity;
• comply with legal obligations.

3. SMS and Mobile Messaging

If you provide your mobile phone number and consent to receive text messages, WeDo may send you transactional SMS messages related to your account, identity verification, service requests, appointment scheduling, estimates, project updates, customer support, security notifications, and other service-related communications.

Message frequency varies depending on your activity and communication with us. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing or using any product or service.

You may reply STOP at any time to opt out of future SMS messages. You may reply HELP for assistance.

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes.

4. How We Share Information

We may share information:

• with service providers that help operate WeDo;
• with independent contractors or service professionals when needed to respond to your service request;
• when required by law or legal process;
• to protect rights, safety, property, or security.

We do not sell personal information for money. Mobile information, SMS opt-in data, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Similar Technologies

We use necessary cookies to operate the website and may use optional analytics or marketing technologies where permitted by law.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, depending on applicable law. You may opt out of SMS messages at any time by replying STOP.

8. Data Security

We use reasonable safeguards designed to protect personal information, but no method of transmission or storage is completely secure.

9. Children’s Privacy

WeDo is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

support@usewedo.com

https://www.usewedo.com