Privacy Policy

WeDo Home Service Platform (“WeDo,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, submit a request, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information, such as your name, email address, phone number, and address.
• Account information, such as login details and profile data.
• Service-related information, such as requests, messages, appointments, job details, and preferences.
• Device and usage information, such as IP address, browser type, device type, pages visited, and interaction data.
• Cookie and similar technology data, including essential and optional cookies where applicable.

2. How We Use Information

We may use your information to:

• provide, maintain, and improve Vidu;
• create and manage accounts;
• process requests and connect users with service providers;
• communicate with you about services, updates, support, or security matters;
• analyze usage and improve website performance;
• protect against fraud, abuse, unauthorized access, and harmful activity;
• comply with legal obligations and enforce our terms.

3. Cookies and Similar Technologies

We use strictly necessary cookies to operate the website and support security, authentication, and core functionality. We may also use optional analytics or marketing cookies if you choose to allow them. You can manage your preferences through our cookie banner or your browser settings.

4. How We Share Information

We may share information:

• with service providers that help us operate the platform;
• with contractors or professionals when needed to deliver requested services;
• with analytics providers, if you consent to analytics;
• when required by law, legal process, or to protect rights, safety, and security;
• in connection with a business transfer such as a merger, acquisition, or sale of assets.

We do not sell personal information for money. If our practices change, we will update this Privacy Policy.

5. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal obligations.

6. Your Choices

Depending on your location, you may have rights to request access to, correction of, deletion of, or information about your personal data, and to opt out of certain processing activities where applicable.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

8. Children’s Privacy

Vidu is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

support@domain.com