Privacy Policy

WeDo Home Service Platform (“WeDo,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, submit a request, communicate with us, or otherwise use our platform and related services.

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, phone number, and address.
• Account information, such as login credentials, profile details, and preferences.
• Service-related information, such as requests, messages, appointments, job details, uploaded content, and preferences.
• Device and usage information, such as IP address, browser type, operating system, device type, pages viewed, and interaction data.
• Cookie and similar technology data, including essential cookies and, where applicable, optional analytics or marketing cookies.

2. How We Use Information

We may use your information to:

• provide, operate, maintain, and improve WeDo;
• create, manage, and secure user accounts;
• process service requests and connect users with independent service providers;
• communicate with you regarding services, updates, support, billing, or security matters;
• analyze usage and improve website performance, features, and user experience;
• detect, prevent, and respond to fraud, abuse, unauthorized access, and other harmful activities;
• comply with legal obligations and enforce our policies, agreements, and terms.

3. Cookies and Similar Technologies

We use strictly necessary cookies to operate the website and support core functionality, security, and authentication. We may also use optional analytics or marketing technologies where permitted by law and where you choose to allow them. You may manage your preferences through our cookie banner, where available, or through your browser settings.

4. How We Share Information

We may share information:

• with vendors and service providers that help us operate, maintain, and improve the platform;
• with independent contractors or service professionals when necessary to respond to or fulfill a service request;
• with analytics providers, if you have consented to analytics cookies or similar tools where required;
• when required by law, legal process, or to protect rights, safety, property, or security;
• in connection with a merger, acquisition, financing, sale of assets, or other business transaction.

We do not sell personal information for money. If our data practices materially change, we will update this Privacy Policy.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and legal records, resolve disputes, enforce agreements, and comply with legal obligations.

6. Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about your personal data, and to opt out of certain processing activities. To make a request, contact us using the information below.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

WeDo is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

support@usewedo.com